:root{--ink:#211810;--muted:#74685e;--paper:#fffdfa;--soft:#f7f0e7;--line:#e5dcd2;--gold:#b87818;--dark:#171512;--green:#167345;--red:#a12b2b;--shadow:0 18px 46px rgba(46,34,23,.08)}
*{box-sizing:border-box}html{scroll-behavior:smooth}body{margin:0;background:var(--paper);color:var(--ink);font-family:Inter,ui-sans-serif,system-ui,-apple-system,BlinkMacSystemFont,"Segoe UI",sans-serif;line-height:1.55}.skip-link{position:fixed;left:16px;top:-80px;z-index:10;background:#fff;color:#111;padding:10px 14px;border:2px solid #111}.skip-link:focus{top:16px}.customer-header{min-height:78px;padding:18px clamp(20px,5vw,76px);display:flex;align-items:center;justify-content:space-between;gap:28px;border-bottom:1px solid var(--line);background:rgba(255,253,250,.96)}.customer-logo{font:700 clamp(24px,3vw,31px)/1 Georgia,serif;color:var(--ink);text-decoration:none}.customer-logo span{color:var(--gold)}.customer-header nav,.customer-footer nav{display:flex;align-items:center;gap:clamp(16px,2.4vw,34px)}.customer-header nav a,.customer-footer a{color:inherit;text-decoration:none;font-size:14px}.customer-header nav a:hover,.customer-footer a:hover,.customer-inline-links a:hover{text-decoration:underline}.customer-main{width:min(1180px,calc(100% - 40px));margin:0 auto;padding:clamp(54px,8vw,94px) 0}.customer-hero{max-width:800px}.customer-hero--compact{margin-bottom:clamp(38px,6vw,68px)}.customer-kicker{margin:0 0 12px;color:var(--gold);font-size:12px;font-weight:800;letter-spacing:.14em;text-transform:uppercase}.customer-hero h1{margin:0 0 16px;font:600 clamp(38px,6vw,66px)/1.04 Georgia,serif;letter-spacing:-.035em}.customer-hero p{max-width:730px;margin:0;color:var(--muted);font-size:clamp(16px,2vw,19px)}.customer-choice-grid{display:grid;grid-template-columns:repeat(3,minmax(0,1fr));gap:18px}.customer-choice-card,.customer-help-card,.customer-form,.tracking-result{border:1px solid var(--line);border-radius:14px;background:#fff;padding:clamp(24px,3vw,34px);box-shadow:var(--shadow)}.customer-choice-card>span{display:inline-grid;width:38px;height:38px;place-items:center;border-radius:50%;background:var(--soft);color:var(--gold);font-weight:800;font-size:12px}.customer-choice-card h2,.customer-help-card h2{font:600 25px/1.18 Georgia,serif;margin:24px 0 10px}.customer-choice-card p,.customer-help-card p{color:var(--muted);margin:0 0 26px}.customer-button{display:inline-flex;min-height:48px;align-items:center;justify-content:center;border:1px solid var(--dark);border-radius:6px;padding:0 22px;background:var(--dark);color:#fff;font:700 14px/1 inherit;text-decoration:none;cursor:pointer}.customer-button:hover{background:#2b2722}.customer-button:disabled{cursor:wait;opacity:.58}.customer-button--light{background:#fff;color:var(--dark)}.customer-inline-links{display:flex;gap:20px;flex-wrap:wrap}.customer-inline-links a,.customer-help-card a,.faq-list a{color:#83530d;font-weight:700}.faq-layout{display:grid;grid-template-columns:210px minmax(0,1fr);gap:clamp(30px,6vw,78px);align-items:start}.faq-index{position:sticky;top:28px;display:flex;flex-direction:column;gap:13px;padding:22px;border-left:3px solid var(--gold)}.faq-index strong{margin-bottom:6px}.faq-index a{color:var(--muted);text-decoration:none}.faq-list section{scroll-margin-top:24px;margin:0 0 42px}.faq-list h2{font:600 30px/1.2 Georgia,serif;margin:0 0 14px}.faq-list details{border-top:1px solid var(--line);padding:0}.faq-list details:last-child{border-bottom:1px solid var(--line)}.faq-list summary{position:relative;padding:20px 38px 20px 0;font-weight:700;cursor:pointer;list-style:none}.faq-list summary::-webkit-details-marker{display:none}.faq-list summary::after{content:"+";position:absolute;right:8px;top:16px;font-size:24px;font-weight:400;color:var(--gold)}.faq-list details[open] summary::after{content:"−"}.faq-list details p{margin:0;padding:0 38px 20px 0;color:var(--muted)}.tracking-layout{display:grid;grid-template-columns:minmax(0,1.4fr) minmax(280px,.6fr);gap:20px;align-items:start}.customer-form{display:grid;grid-template-columns:1fr 1fr;gap:18px}.customer-form label{display:block;margin:0 0 7px;font-size:13px;font-weight:800}.customer-form input{width:100%;min-height:52px;border:1px solid #cabfb4;border-radius:6px;padding:0 14px;background:#fff;color:var(--ink);font:inherit}.customer-form input:focus{outline:3px solid rgba(184,120,24,.16);border-color:var(--gold)}.customer-form .customer-button{grid-column:1/-1}.form-message{grid-column:1/-1;min-height:1.5em;margin:0;color:var(--muted);font-size:14px}.form-message.is-error{color:var(--red)}.tracking-result{margin-top:20px}.tracking-result h2{font:600 28px/1.2 Georgia,serif;margin:0}.tracking-result-head{display:flex;align-items:center;justify-content:space-between;gap:18px;padding-bottom:20px;border-bottom:1px solid var(--line)}.status-pill{display:inline-flex;padding:7px 11px;border-radius:999px;background:#e7f6ec;color:var(--green);font-size:12px;font-weight:800;text-transform:uppercase}.status-pill.is-pending{background:#fff1d7;color:#8a5900}.status-pill.is-error{background:#fbe5e5;color:var(--red)}.tracking-data{display:grid;grid-template-columns:repeat(3,minmax(0,1fr));gap:18px;margin-top:24px}.tracking-data div{padding:18px;background:var(--soft);border-radius:8px}.tracking-data small{display:block;color:var(--muted);margin-bottom:5px}.tracking-data strong{display:block}.tracking-actions{display:flex;gap:16px;flex-wrap:wrap;margin-top:24px}.tracking-actions a{font-weight:800;color:#83530d}.wishlist-status{color:var(--muted)}.wishlist-grid{display:grid;grid-template-columns:repeat(3,minmax(0,1fr));gap:18px}.wishlist-card{overflow:hidden;border:1px solid var(--line);border-radius:12px;background:#fff}.wishlist-card-media{display:grid;aspect-ratio:4/3;place-items:center;overflow:hidden;background:var(--soft);color:var(--muted)}.wishlist-card-media img{width:100%;height:100%;object-fit:cover}.wishlist-card-body{padding:20px}.wishlist-card-brand{margin:0 0 6px;color:var(--gold);font-size:11px;font-weight:800;letter-spacing:.1em;text-transform:uppercase}.wishlist-card h2{font:600 23px/1.2 Georgia,serif;margin:0 0 10px}.wishlist-card-price{display:block;margin-bottom:18px;font-weight:800}.wishlist-card-actions{display:flex;align-items:center;justify-content:space-between;gap:12px}.wishlist-remove{border:0;background:transparent;color:var(--muted);text-decoration:underline;cursor:pointer}.customer-empty{text-align:center;padding:70px 20px;border:1px dashed #ccbfae;border-radius:14px;background:var(--soft)}.customer-empty>span{font-size:48px;color:var(--gold)}.customer-empty h2{font:600 29px/1.2 Georgia,serif;margin:10px 0}.customer-empty p{color:var(--muted);margin:0 0 25px}.customer-footer{min-height:90px;padding:26px clamp(20px,5vw,76px);display:flex;align-items:center;justify-content:space-between;gap:24px;border-top:1px solid var(--line);color:var(--muted);font-size:13px}
@media(max-width:820px){.customer-choice-grid,.wishlist-grid{grid-template-columns:1fr 1fr}.customer-choice-card:last-child{grid-column:1/-1}.tracking-layout{grid-template-columns:1fr}.faq-layout{grid-template-columns:1fr}.faq-index{position:static;flex-direction:row;flex-wrap:wrap;border-left:0;border-bottom:2px solid var(--gold);padding:0 0 18px}.tracking-data{grid-template-columns:1fr 1fr}}
@media(max-width:580px){.customer-header{align-items:flex-start;flex-direction:column}.customer-header nav{width:100%;justify-content:space-between;gap:12px}.customer-main{width:min(100% - 28px,1180px);padding:46px 0}.customer-choice-grid,.wishlist-grid,.customer-form,.tracking-data{grid-template-columns:1fr}.customer-choice-card:last-child{grid-column:auto}.customer-hero h1{font-size:39px}.customer-form{padding:22px}.customer-footer{align-items:flex-start;flex-direction:column}.customer-footer nav{flex-wrap:wrap}.tracking-result-head{align-items:flex-start;flex-direction:column}.wishlist-card-actions{align-items:flex-start;flex-direction:column}}